FAQs – Freecouponcodes

We’ve got answers for (almost) everything you question! You’re bound to have a question or two as you explore the site and try to squeeze out every penny of savings you’re entitled to. Can’t find what you need? Please drop us a line using our Contact Us page. Contact Us page.

General Information about Freecouponcodes.net

Does it cost anything to use Freecouponcodes’s coupons and special offers?

Absolutely not! They’re yours to enjoy. Save away.

What should I do if I have a question that you haven’t answered on this page?

Just Contact Us and we’ll be more than happy to satisfy your inquiring mind.

How to Find and Use Coupons

What are the fastest 3 ways to find coupons?

1. When you want to shop at a specific store – type the store’s name in the search bar at the top of the page to see all the coupons and special offers from that store.
2. When you want to find the best deal – Click on “Browse Coupons”  “All Categories” in the menu at the top of the page and choose from over 100 common sense categories. When you click on the category of your choice, we’ll show you the top coupons within that category.
3. When you’re looking for a specific product or service – Type in the name of what you want in the search bar at the top of the page. For example, let’s say that your spouse heard from a friend that it was OK to use the dishwasher to degrease the engine he/she was rebuilding. When you type “dishwasher” in the search bar, we’ll show you any coupons and special offers that have for the word “dishwasher” in the title or description. We’ll leave it to you to deal with your spouse.

How do I redeem the online coupons and special offers?

Just find the coupon or special offer you want to use and click. To use a code, just click Activate Code button to copy the code, open the site and enter your code when checking out. To redeem the deals that you want, simply just click Activate Deal button and your coupon will be activated automatically. When you do, you’ll see a small pop-up window with instructions.

To learn more, check out How to Use Our Coupons for lots of helpful, juicy details.

Why do I need to click “Activate Code” to get the coupon code?

There’s a lot that goes on behind the scenes at Freecouponcodes that you may not know about. We don’t need to go into the gory details, so let’s just say that having you click “Activate Code” saves you a lot of hassle and makes it possible for you to access every single deal and coupon code the same easy way.

Best Practices for Saving Money

How can I find the absolute best deals?

We list the absolute best deals on our category pages. For example, if you’re looking for sunglasses that you need in order to carry out a top secret operation, navigate to the “Sunglasses” category webpage to see which stores have the best deals.

Can I use more than one coupon or offer for my purchase?

Sadly, usually not. Although stores offer multiple coupons and coupon codes at one time, they typically frown upon you using more than one money-saving offer per order.

How can I learn more about saving money online?

May we recommend that you read our Getting Started Guide? It highlights the most effective ways to save money online and has lots of great tips to start saving today!

Troubleshooting and Common Issues

How often are your coupons updated?

When a store adds a new coupon or special offer, we add it to our site within an hour or your pizza is free! (Just kidding, please don’t ask us to send you a free pizza.)

What else should I know about using online coupons and special offers?

Make sure you understand any special terms and conditions related to a specific offer before attempting to redeem it.

Stores generally limit coupons to ‘one-time use.’ They do so by allowing a coupon to be used only once per store account, delivery address, credit card, or email address.

Some online coupons are limited to first time buyers only.

Most coupons expire quickly, so don’t sit on them for long.

And, of course, we encourage you to check back at Freecouponcodes often for new deals since we add fresh ones every hour!

Why don’t you allow people to add coupons?

As our Freecouponcodes’s coupon gurus traveled the Internet near and far, they found that a great many coupons shared by user communities don’t work as advertised. We know – that stinks. Because our goal is to offer you the very best couponing experience in the universe, we’ve decided to not accept coupons that we haven’t tried and tested ourselves.

Why don’t you offer other types of coupons such as grocery coupons and printable coupons?

To that we say, “Patience, Grasshopper.” Freecouponcodes is still pretty new. We have a sincere desire to perfect the online coupon experience before we add other types of coupons. When we do, rest assured we’ll look to you to tell us what you need and how we can best provide it for you.

The link in the coupon/offer worked just fine, but my savings aren’t being applied at checkout. What should I do?

Sorry for the hassle, but we’ll do our best to help. If your savings are missing in action, please check the following:

Does your discount require a minimum order? You may need to make sure your order exceeds the minimum dollar amount before shipping costs and/or taxes.

Does your discount require a coupon code? These codes are case sensitive and don’t like change one bit, so make sure they’re entered exactly as displayed in the pop-up window instructions.

The letters “O” and “l” and numbers “0” and “1” have tripped up the best of us. If your code has any oh’s or eyes, zeroes or ones, you might want to double-check these. If your code is not working, then try pulling the old switcheroo (try the alternate character).

Still not working? We recommend contacting the store directly and speaking with a friendly customer service representative.

How much does shipping cost?

Shipping charges vary by store and can be based on the weight of your order, the total amount of your order, or even the specific items you ordered. Shipping charges are always displayed during checkout. If you’re interested in finding out what the shipping fees would be for a particular order, please contact the store directly. This is one answer we don’t know.

Will I be charged sales tax?

Ok, this is another answer we do not have. Sales tax charged varies by store. As a rule, stores only charge sales tax if you live in the state where the store is headquartered. If you are going to be charged sales tax, it will be displayed during checkout. If you would like more information on the sales tax policy of a particular store, please contact the store’s customer support directly.

What should I do if I need information on a certain product, a recent purchase or store?

As much as we hate to admit it, our powers here at Freecouponcodes do have limits. Because we only partner with the stores listed on our site, we are not able to answer any questions about the availability of a certain product or status of your order. If you have specific questions about a product or store, please contact the store’s customer support directly.

What should I do if I have a problem with a purchase I made with a Freecouponcodes coupon?

Please contact the store that you made the purchase from directly to resolve any issues. Freecouponcodes does not have access to any information involving your personal transactions.

Important! Please Read Me.

Never proceed with any online purchase until you verify that your savings or coupon discount has been applied to your order in the final stages of checkout. You are 100% responsible for the amount of the transaction. Here’s a snippet our “know-it-all attorney” told us we needed to tell people.